Practitioners First.
Always.
This firm was built by people who've sat where you're sitting. That is not a positioning statement. It is how we are built.
A Different Kind of Firm Starts With a Different Kind of Experience.
Paul Reiman spent his early career as a consultant before one of his clients asked him to come inside and build something from scratch. Leading Rewards and HR Operations as a practitioner, he saw the same pattern repeatedly: too much consulting work was designed for how it would look in a deliverable, not how it would hold up once a real organization had to operate it.
He started Novo Insights because he believed the work could be done differently. The name came from a leader who told him what made working with Paul different: he always looked at the problem in a new way. Novo, Latin for new, became both the name and the conviction.
Jessica Pontious built her perspective inside the function, including large-scale acquisition and integration work at Sonic Drive-In and Inspire Brands. She learned where compensation strategies either land with real people or fail fast and in plain view.
Together, they have grown Novo Insights into a firm built on a simple belief: better compensation work comes from people who have had to live with the results.
Meet the Team
Practitioners, analysts, and problem-solvers. Each one bringing real-world experience to every engagement.
Three decades in compensation, across consulting and in-house leadership. Author of Pay Differently, creator of the CompTech Category Landscape, and one of the profession's most recognized voices. Known for translating complex pay data into clear, actionable strategy and for asking the questions others miss.
Brings a practitioner's lens shaped by more than a decade as an in-house Rewards and HR leader at some of the largest restaurant and hospitality organizations in the country. Known for making sure compensation strategies land, not just make sense on paper.
Connects data to real business value, with a precision clients notice and return for. Brings a deep background in incentives and executive pay, with over a decade in-house at the intersection of analytics and rewards.
Keeps complex projects sharp, on track, and grounded in what the client actually needs. Seven years in compensation consulting have built deep focus on market pricing, benchmarking, and scalable pay structures.
Turns complex data into insight that actually drives decisions. A decade of compensation experience across energy and hospitality has sharpened both her analytical eye and her operational instincts.
Brings a global lens and a genuine appetite for emerging technology that makes every engagement sharper. Rooted in a decade of compensation and benefits experience across in-house and consulting roles.
What We Believe
Our approach to our business, our clients, and our work is guided by our core values.
Ready to Pay Differently?
We work best with organizations that want compensation done right, not just done. If that is where you are, let's talk.
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